![]() ![]() In a statement to NOW, Aklelius blames the situation on deferred maintenance on old, deteriorated water lines. It further alleges the landlord withheld a vital service, interfered with their reasonable enjoyment and “obstructed, coerced and interfered with them.” The complaint accuses Akelius of failing to maintain the building “in a good state of repair and fit for habitation” and failing to comply with health, safety, housing and maintenance standards under the Residential Tenancies Act. The tenants say the service was restored after a plumber that was on site for a separate issue realized the reason for the shortage and turned the valve back on. “Our experience with Akelius is that they were evasive with answers, unresponsive and completely negligent.” “These tenants went through a nightmare trying to get a basic utility fixed that was affecting their quality of life and basic functionality,” says Josh Matlow, the city councillor for the area. The filing states disruption occurred because a valve supplying water to the north side of the building was shut off, leaving only hot water and very low water pressure. In the February 1 filing, 19 affected tenants residing at 100 Vaughan Road allege they were unable to take showers, wash their hands or even use the toilet intermittently over 96 days during the first-wave lockdown.Īccording to the 37-page filing, cold water service was “severely disrupted” in 11 out of the building’s 33 units, from February 19 to May 24, a period that included “lengthy outages.” The parking a shambles, too many permits for the spaces available and even if you have a permit, you might get a ticket at 3am and they they'll threaten you with court.ĭo yourself a favour and rent from an individual or agent, not a company with £350m of property because you really don't matter to them.Tenants living in a Toronto apartment building owned by Akelius Canada say they lived for three months last spring without reliable access to cold water, according to a recent filing to the Landlord and Tenant Board (LTB). Getting the deposit back starts after 20 days of leaving so you'll be waiting for that for a while as well. Neither of us were in and he was showing someone around our home taking pictures, it was only because we had to install CCTV that we found out otherwise we would never have known. Akelius updated the locks and when we asked for copies to read our meters they said "as landlord's it is not something we would provide" they then decided we could have one if we paid for it.Īn agent let himself into our flat without any previous agreement and conducted a viewing. The simple fridge issue we had was never sorted from day 1.Įxample - Meters are locked in outside cupboards and we all had keys. You'll get ignored on the most part unless you pester everyday. We were there for 9 months and that was 9 months too long. I’ll attach pictures of the flies, damages & the law so you can all see?. If you want a good remting experience please don’t bother with Akelius as long as you pay your rent they don’t care about what happens! Sadly for me they are the landlord of my building. The only way I got a response was when I threatened to withhold my rent and then they eventually stopped replying. Again I was told to send pictures and shock nothing has been done. Due to the mould I ended up being severely sick for about two months and I expressed this to Akelius and streamline and again nothing!Īnd to put the cherry on top because our hallway had also flooded we have a severe case of Drain flies which is not fun! They enter your house as soon as you open your front door. My whole flat was covered in mould I was promised a dehumidifier and nothing. Back in July my studio flat flooded due to the severe rain & a problem with the building pipework, lucky for me this managed to happen twice in the space of two weeks!! And what did Akelius do about it? ABSOLUTELY NOTHING! Streamline told me to send pictures about 3 times which again resulted to nothing. Akelius have made my first moving out experience a more challenging one than it should be. I’m usually not a person to leave any type of bad review however in this instance and almost 4 whole months of begging I have no choice. ![]()
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